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This page is about Time to SLA for Jira On-Prem. Using Jira Cloud? Click the Cloud button above.

Within the TTS - Duration field, you can specify a default value. On this page, you will learn how to set a default value within the Dynamic Duration custom field.

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  1. Click Time to SLA > SLA Fields.

  2. Click

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  1. the cog icon

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Go to Issues under Jira Settings.

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  1. in

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  1. the row of the TTS - Duration Field

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  1. where you would like to set a default value, and go to Configure.

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  2. The Jira Custom Fields page will appear.

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  1. Click Edit Default Value.

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  2. The Jira Set Custom Field

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  1. Defaults screen will appear.

  2. Enter a default value for the TTS - Duration Field.

  3. Click Set Default

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  1. .

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Set the SLA Goal as a Dynamic Duration

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Create a Duration Field