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How to change the issue request type for Chat for JSM app (One Appfire Support Knowledge Base)
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Auto-Reply to Customer When Agent does not respond in a period of time (One Appfire Support Knowledge Base)
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How to fix "Something's gone wrong" error in chat settings of "Chat for Jira Service Management" (One Appfire Support Knowledge Base)
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How to pass metadata from an external website into chat (new widget) (One Appfire Support Knowledge Base)
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How to pass data from website to Jira issue via Chat Widget (One Appfire Support Knowledge Base)