Part 1 - Building a knowledge base

Owned by Li Xuan Liew (Deactivated)

Last updated: Oct 18, 2023 by Robert Alexander Marshall

1 min read

1 Create a knowledge base space | 2 Next

The source code for all the tutorials listed here can be found at the end of each of the following pages. See also: How do I use Recipes that use the Storage Format with the Confluence Source Editor?

Create a knowledge base space

In Confluence

create a new Space for your new knowledge base
create the sub-pages of each category with the following hierarchy
- Knowledge Base Home
  - FAQ
  - How to
  - Issues and Solutions
  - Systems

Using Scaffolding Forms & Templates, build some templates for each category article.

go to Space tools (on the bottom left corner of the Confluence sidebar)
select Content Tools

In the User Created Templates section

choose Create New Template

Next

Part 2 - Creating a how-to article template