How to solve synchronization conflicts

Owned by Nikki Zavadska
Last updated: Apr 25, 2024 by Michelle Ruoff
2 min read

If you're using the same component across many projects you may see some of these synchronization conflicts appear.

It usually happens when you change the same attribute of the component in more projects in between synchronization.

Attributes are name, description, component lead, and default assignee. 

Synchronization conflicts

  1. Click the exclamation mark next to the Create Component button to see what the conflict is.

synchronized estimate

  1. See what component has conflicts and on which attributes.

synchronization conflicts

  1. Open the component detail in Octo and update the field that caused the conflict.

  1. Now you can run synchronization again or wait until it runs automatically (every 4 hours).

 

You can find out what the changes which caused conflict were by finding the component in the Jira project components screen.

TIP: Use quick links on project names in synchronization conflict message to get there.