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How can I solve synchronization errors with Jira?

How can I solve synchronization errors with Jira?

Owned by Priscila Calisto
Last updated: Nov 29, 2022
1 min read

Octo can throw errors during synchronization if you:

  1. Changed the component name of the cross-project component in Jira and this component name already exists in one of the projects attached to the syncing component.

  2. One of the cross-project component attributes was changed in several Jira projects.

Read this article to see how you can deal with them.

Have any questions? Feel free to contact our Support Team by accessing this link: Jexo Octo Support.

 

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