Part 6 - Using live templates to create KB articles

Owned by Li Xuan Liew (Deactivated)
Last updated: Oct 18, 2023 by Robert Alexander Marshall
2 min read
1 Method 1 | 2 Method 2 | 3 Next

Method 1

  • choose the Create button in the top header

  • choose blank page

  • insert live-template macro

  • edit the live-template macro

    • type in the name of the template you wish to render

      • for example, 'KB how to article'

Method 2

Using the Linking app, create a link to add a new page that renders a specific template.

  • insert add-page macro

  • edit the add-page macro

    • add the name

Name can be left blank if you do not wish to add a default page title.

  • enter the name of the link in Link Text

  • enter the name of the template you wish to render in Source

Remember to check Live Template so that the new page renders a live-template block.

  • enter the name of the labels you wish to attach to the new page in Labels

You can now insert this add-page block anywhere you wish to quickly add new articles.

Multiple links can be made to create different articles with different templates.

Next

https://appfire.atlassian.net/wiki/spaces/USECASES/pages/478512628

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