Change SLA Notifier Settings

Owned by Derya Özdemir
Last updated: Oct 25, 2023
1 min read

This page is about Time to SLA for Jira On-Prem.

How to Change SLA Notifier Settings

  1. If you want TTS to send email notifications, check the Enable Notifiers box. Otherwise, uncheck this box to block all notifiers.

  2. If you've enabled notifiers, you create a Default Notifier Template that will be used as a template when creating new notifiers.

  3. Select a Notifier Type: an email or a Slack message.

  4. Enter a Default Notifier Subject. You can use dynamic parameters with $.

  5. Enter a Notifier Content.

These are general settings for notifiers. Keep in mind that it’s best to define notifiers individually for each SLA. Not sure how to set up a notifier for an SLA? Learn here.

6. Click Save.