Change SLA notifier settings

These are general settings for notifiers. We recommend you define notifiers individually for each SLA. Not sure how to set up a notifier for an SLA? Learn here.

1. If you want TTS to send email notifications, check the Enable Notifiers box. Otherwise, uncheck this box to block all notifiers.

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2. If you've enabled notifiers, you create a Default Notifier Template that will be used as a template when creating new notifiers.

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3. Select a Notifier Type: an email or a Slack message.

4. Enter a Default Notifier Subject. You can use dynamic parameters with $.

5. Enter a Notifier Content.

6. Click Save.