Clear Cache

Owned by Derya Özdemir
Last updated: Oct 25, 2023
1 min read

This page is about Time to SLA for Jira On-Prem.

Time to SLA enables you to clear the cache whenever you need to. For example, depending on what your issue is, our Support Team may ask you to clear the cache throughout the investigation. This function enables you to do just that.

How to Clear Cache

  1. Click Time to SLA in the header menu to see the TTS menu.

  2. Go to Settings > Cache tab.

  3. Select the Cache Content that you want to clear.

The options are Parameters, Display Options, Permissions, and Calendars. Relevant cache content will be listed when selected. 

  1. Click Clear Cache.