Users - Cloud Native
Users overview
Manually map user accounts between Jira and Azure as the default matching method for user fields. The same user may not be available on both platforms, so pairing a user on Jira with a different user on Azure may be required.
If you don’t intend to sync any user fields, mapping users in this section is not required.
Manual user map
Click Mapping for Sync Profile # to open the Mapping for Sync Profile page.
Click the In Jira field and select a user from the list, or enter a user name in the field and select the name when it appears. Click the In Azure field and find a user, or enter a user name in the field and select the name when it appears. Click Add mapping to add to the list of mapped users.
Click Save settings and click the Close icon X in the top left corner to return to the main Users page.
Default values
Set how TFS4JIRA responds during synchronization when it encounters an unmapped item.
Skip - When TFS4JIRA encounters an unmapped user, it skips over it and continues to the next item.
Raise Error - When TFS4JIRA encounters an unmapped user, it is recognized as an error. You can review the error in the sync log.
Set User - When TFS4JIRA encounters an unmapped user, it maps the item to a specific user.
Click the Jira field and select Skip, Raise Error, or Set Item from the list of options. If you select Set User, click in the field and select a user name, or type to search for a user and select it when it appears.
Click the Azure field and select Skip, Raise Error, or Set Item from the list of options. If you select Set User, click in the field and select a user name, or type to search for a user and select it when it appears.
Click Save and continue to move to the Workflows page.
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