Database server not found - 11.x

Owned by Nisha Shantilal

Last updated: Feb 28, 2023

1 min read

Symptoms

One or more SQL Macro returns the following error:

org.apache.tomcat.dbcp.dbcp.SQLNestedException:
Cannot create PoolableConnectionFactory

Cause

The application server is unable to attach to the Host IP or resolve the IP via DNS.

Resolution

Check your application server (server.xml) configuration and ensure that the DNS host name is valid on the server running Confluence.

Log a request with our support team.

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