Broken links when exporting page to Word

Broken links when exporting page to Word

 

Summary

When exporting a space or page to Word, most of the links in the exported doc file are broken.

The links may have a file:/// prefix instead of https://.

Environment

  • Confluence Cloud

  • Scaffolding

 

Diagnostics Steps

Not applicable.

Cause

This is a known limitation of Confluence's Export to Word feature. Many Confluence pages have relative links instead of absolute links.

For example, /wiki/spaces/~9766/pages/Meeting+notes instead of https://www.mydomain.net/wiki/spaces/~9766/pages/Meeting+notes.

The Export to Word feature exports only the relative links without the full domain name.

Workaround

Before using the Export to Word feature, change the key relative links to absolute links (with domain name).

For example, https://www.mydomain.net/wiki/spaces/~9766/pages/Meeting+notes.

Changing the links may cause issues later if certain pages are moved or renamed. To avoid problems, consider making changes in a copy of the page instead.

 

Resolution

Currently listed as a bug by Atlassian.

No timeline has been provided for fixing this bug.

 

 

 

 

 

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