Scaffolding cloud limitations of loading content on browsers where cookies are blocked
Summary
Scaffolding cloud content does not load correctly on a browser with no access to local storage, including all private and incognito mode browsers.
Scaffolding application buttons do not appear because some components need to access local storage.
Environment
Confluence Cloud
Diagnostics Steps
In your browser's console window, you will see an error message similar to:
Uncaught DOM Exception: Failed to read the 'localStorage' property from 'Window': Access is denied for this document.
Cause
Scaffolding cloud is built using Atlassian's atlaskit components and some of these components need to access local storage.
Workaround
As a workaround, you can enable cookies and local storage in your browser.
This is already the default for most browsers running in standard mode. So you can reload the page in a standard (not incognito) window.
You can get more details about this topic from these articles:
Atlassian Community discussion: https://community.developer.atlassian.com/t/atlaskit-renderer-component-broken-in-chrome-83-if-confluence-is-opened-in-incognito-mode/39359/8.
A previous Atlassian suggestion to clarify error messages when third party cookies are blocked: https://jira.atlassian.com/browse/CONFCLOUD-59124.
Resolution
Ensure that your browser meets the criteria below:
Allows local storage
You cannot use incognito or private mode browsers as this mode, by default, specifically blocks local storage.
Your browser settings and those in its add-ons are not set to block third-party cookies.