Extending the custom values

Rich Filters::Service Management Dashboards is an extension of the Rich Filters for Jira Dashboards app. This extension adds functionality specific to Jira Service Management to the existing rich filters. Please check the Rich Filters for Jira Dashboards documentation before you proceed.

This page extends the Configuring Custom Values page from the Rich Filters for Jira Dashboards documentation.

Rich Filters::Service Management Dashboards supports using the Satisfaction field as a base value for custom values. Users can use satisfaction custom values to display statistics based on the average, minimum, or maximum customer satisfaction.