Extending the views

Rich Filters::Service Management Dashboards is an extension of the Rich Filters for Jira Dashboards app. This extension adds functionality specific to Jira Service Management to the existing rich filters. Please check the Rich Filters for Jira Dashboards documentation before you proceed.

This page extends the Configuring Views page from the Rich Filters for Jira Dashboards documentation.

Rich Filters: Service Management Dashboards support displaying Service management-specific fields, Satisfaction dates, and Satisfaction comments in Rich Filter Results gadgets. The two fields can also be added as special columns in Views.

Rich Filters::Service Management Dashboards also allow you to display the Satisfaction average, min, or max in the total row of Rich Filter Results gadgets.