Dashboard Issue Actions

Owned by Dan Mihalache
Last updated: May 27, 2024 by Praveena Manohar
2 min read

The issue actions are available directly from the Rich Filter Results gadget, allowing you to easily update your issues directly from the dashboard.

How to access the issue actions menu

To access the issue actions menu, you can use either of the options shown below:

  1. Right-click on any Issue row (anywhere except on a link, since clicking on a link will display the browser's normal context menu)

  2. Left-click on the Issue Actions button

Some options in the issue actions menu will only be available if you have the necessary permissions or the Jira administrator has enabled specific features.

If you need the browser's normal context menu, you can hold any modifier key (Ctrl, Shift, Alt, Meta) when right-clicking. In that case, the issue actions menu will be disabled.

How do the issue actions work

The issue action menu is divided into three sections:

  1. The first section contains “View issue” and “View issue in navigator.” These two actions are always available.
    The view actions open the issue in a new tab. “View issue in navigator”? It also includes a reference to the current JQL of the Rich Filter Results gadget, which allows you to iterate through the filtered issues in Jira’s issue navigator.

  2. The following section contains the available issue transitions. These are the same transitions that are available on the issue’s page.

  3. The last section contains other useful issue operations, such as “Edit”, “Assign” or “Watch issue”.

The issue transitions and operations allow you to update issues directly from the dashboard without opening any new tabs or windows:

  • Actions that require user input (such as “Edit” and “Assign”, or transitions with screens) will display a dialog with the required fields.

  • Actions that can be performed without any additional user input (such as “Assign to me” and “Add vote” or transitions without screens) are applied immediately.

The Rich Filter Results gadget will refresh automatically to show the updates after an action is performed; other gadgets using the same rich filter will also update so that your statistics are always up to date. All successful actions will briefly display a message flag at the top right of the screen. If the updated issue is still on the screen, it is highlighted briefly.

If you update an issue with the issue actions, depending on your filtering criteria, ordering, etc, the issue might no longer be shown after the Rich Filter Results gadget refreshes.

For example, if you use quick filters to show only Unassigned issues and then use the “Assign” issue action, the issue will no longer be Unassigned, so it will not be displayed anymore.