The Rich Filter Created vs. Resolved Chart Gadget

In this section:

About the Rich Filter Created vs. Resolved Chart gadget

The Rich Filter Created vs. Resolved Chart gadget displays the number of issues created vs. the number of issues resolved over a given period. It is similar to Jira’s built-in Created vs. Resolved Chart gadget, but it is based on a rich filter instead of a Jira saved search and thus adds several new features:

  • the collection of issues used to display the graph can be further filtered using Rich Filter Controller gadgets;

  • the gadget itself can further refine the results by applying a gadget-specific JQL that we call a working query;

  • the values used by the gadget can be customized (for instance, to show the sum of Story Points instead of the Issue Count);

  • an advanced configuration mode allows customizing the start and finish dates instead of the default Created and Resolved dates;

  • the gadget’s title can be customized.

Configuring the Rich Filter Created vs. Resolved Chart gadget

Add a new or edit an existing Rich Filter Created vs. Resolved Chart gadget in your Jira dashboard. The configuration form of the gadget will be displayed:

Configuring a simple Created vs Resolved chart

Edit the gadget configuration as described in the following table:






You can optionally customize the gadget's title. If left blank, the default title will be Rich Filter Created vs Resolved Chart.

Rich Filter

Select the rich filter the gadget will use.

Click the Rich Filter button to display the list of rich filters; you can either scroll through or use the search box to find the desired filter.

The gadgets’ configuration forms only show the rich filters you can view. For details, see the section on permissions.

The link in the description line below the Rich Filter button opens a new page with the configuration of the selected rich filter.


Also, when the gadget is in display mode, you can navigate directly to its rich filter using the Rich Filter option in the menu at the top right of the gadget.


Working Query

The working query is a JQL query combined with the rich filter's base filter before searching for issues. The working query is optional: only the base Jira filter and the quick filters affect the issues displayed if left empty.


The available options are:

  • Created vs. Resolved (default mode): the chart is based on the Created and Resolved date fields, i.e., it will display the created vs. the resolved issues. This sub-chapter covers this option only.

  • Custom Start vs. Finish (advanced mode): You can customize the start and finish dates. See the next sub-chapter for more details about this configuration mode. 

Aggregation periods

The length of the periods is to be represented on the chart. It can be, Days, Weeks, Months, Quarters, or Years.

Time range

Together with its subsettings, this specifies the total time span for which the results will be computed. 

The time range subsettings depend on the option selected in the Time range drop-down as described below.

Time range

Time range subsetting


Number of periods

Number of periods

Enter the number of periods. The time range corresponds to the specified number of consecutive past aggregation periods.

Between dates

Start date

End date

Enter the two dates that define the limits of the time range (both specified dates are inclusive).

The inputs can be selected from a date picker or entered manually as a calendar date ("yyyy/MM/dd" or "yyyy-MM-dd") or as a time relative to the present (e.g. "-5d", "4w 2d").

Contextual options

These are predefined Time range options that depend on the selected Aggregation period. 

Possible options are, This year, Last year, This quarter, Last quarter, This month, Last month. 

Display Type

It can be:

  • Period value – shows the number of issues created and resolved during each individual period.

  • Cumulative trend – starts from zero and progressively adds values to each period from the previous periods. It includes only the issues created or resolved after the first period represented on the graph.

  • Cumulative total – starts with the number of issues created or resolved before the first period and progressively adds values from the previous periods to each period. It includes all the issues returned by the filter, independently of their created or resolved dates.

Unresolved Trend

If checked, the graph will also include a sub-plot with the trend of unresolved issues over time.


Select the output type to be computed for each aggregation period. There are two kinds of possible values:

  • Issue Count: computes the number of issues in each aggregation period.

  • Numeric: computes the sum of a numeric field for all issues in each aggregation period. For instance, if you’re using Jira, the gadget can show the number of Story Points for each aggregation period.

Advanced – customize the Start and Finish dates

If the selected Display is Custom Start vs. Finish (advanced), you can customize the start and finish dates on which the gadget is based. The other settings apply, as already explained in the previous sub-chapter. 

The configuration form of the gadget in advanced mode:

Additional settings for the advanced mode:





Start date and Finish date

Applies only if the configuration mode is Custom Start vs. Finish

Select the custom start and finish dates on which the chart is based. You can select any date/date-time fields for start and finish.