Service Status


Knowing the status in real time of your services is vital for service desk teams. Whenever there is an incident, whether it is a down time or degraded performance, a flood of requests will come to your service desk.

This gadget displays in real time the status of your services. So your team can get ready to keep customers on the loop, and communicate the incident situation with a consistent message. Show up to six services and clearly differentiate the status (operational in green, degraded performance in yellow, partial outage in orange, major outage in red and under maintenance in blue).


Name your gadget meaningfully, so everyone knows at a glance what it is about and when to use it. Fill out the rest of the fields as applicable, namely:


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This gadget appears in the following dashboard: .

See also

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