Copy to New

Owned by IT Ops Notifications
Last updated: Apr 11, 2023 by Deborah Scott
1 min read

Description

The ‘Copy to New’ operation copies a value from a source field of the origin issue to a destination field of a new issue. You can add any number of Copy to New configurations.

Configuration

Example configuration of the Copy to New operation.

All destination fields must also be on the create issue screen of the new issue.

Tips

You can set up a special transition screen to copy those fields to the newly created issue so it serves more like the Create screen of the new issue. In that case, you won't show those fields on the origin issue, but reset them again afterward (just empty or back to the default value), see Copy within the Origin Issue.

For 'Copy from the Origin Issue to the New Issue', append and prepend are useful only if the target field already contains a default value. In practice, append or prepend are typically used for 'Copy within the Origin Issue'.

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