Clone Attachments and Comments

Owned by Bob Swift
Last updated: Jul 05, 2023 by Pooja Gopalnaidu
2 min read

This page provides the details to clone an issue along with the respective attachments and comments.

Steps

  1. Select a issue you want to clone in your Jira instance. For example, consider an issue with the attachment and comment as shown in the following image.

  2. In the top of the issue, click More > Clone+.

  3. In the Clone page, select the Copy Attachments and Copy Comments clone options, and the values for all the remaining fields as required.

  4. Click Create.
    The issue is cloned as configured and displayed.

     

In certain cases, the view restricted comments are not copied to prevent the comment from becoming visible elsewhere. The rules are:

  • All comments are copied when going to the same project whether they have view restrictions or not.

  • Any view restricted comments retain the same restrictions when copied.

  • All view restricted comments that are restricted by group are copied.

  • All view restricted comments that are restricted by a project role restriction cannot be copied when the clone is to a different project.

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