Unable to search Jira issues in the Salesforce component

Owned by Jeff Gleeson

Last updated: Oct 05, 2023 by Jeff Gleeson

1 min read

Summary

Searching for Jira issues doesn't populate any results neither in the Salesforce Visualforce page nor in the Jira Issues component.

Environment

Jira Cloud

Cause

The integration user has to have the Browse Project permission granted to all of the bound projects.

Resolution

Ensure that all of the bound projects (Jira icon > Salesforce > Bindings) have been granted the Browse Project permission.