Unable to authorize connection

Owned by Jeff Gleeson
Last updated: Oct 04, 2023 by Jeff GleesonVersion comment
1 min read

Summary

User is unable to authorize a connection of the Salesforce and Jira Cloud Connector to Salesforce even with the proper credentials.

Cause

It is likely that there is a third-party cookie blocker enabled on the user's browser.

Resolution

Disable the third-party cookie blocker.