Canned Responses Pro vs. Built-in JSM canned responses
With Atlassian introducing their new built-in canned responses feature for JSM Cloud, it's essential to understand what sets Canned Responses Pro apart. That’s why we've prepared a comprehensive comparison table to highlight the unique features that make our app remarkable.
Let's delve into the reasons why Canned Responses Pro stands out:
| Canned Responses Pro | JSM Cloud |
|---|---|---|
Supported Apps |
|
|
Templates for comments | ||
Templates for description field | ||
Unlimited templates |
(Seriously, no limits!) | (Max: 100 templates) |
No character limit for a template | ||
Automated Actions | ||
Signatures | ||
Statistics & Insights | ||
Jira editor support | ||
Variables for fields |
(Only 9 fields) | |
Attachments in templates | ||
Mentioning users | ||
Visibility scope |
(Global, group, multiple projects, personal) |
(Single project, personal) |
Permissions | ||
Support on the Transition screen |
(With extension) | |
Support on JSM Queues |
(With extension) | |
Export/Import templates | ||
Built-in templates | ||
Smart Suggestions | ||
Favourite responses | ||
Scheduled comments | ||
Default template that is automatically added to each comment | ||
Support for Jira Mobile app | ||
Dark mode | ||
Data residency |