Workflow read confirmation
- Robert Alexander Marshall
Workflow read confirmation
Read confirmation can be added to the final state in the workflow.
The default configuration for the workflow is to add a read confirmation request to the final state. This occurs on the transition to the final state resulting from a reviewer's Approval decision.
The read confirmation status icon and footer breadcrumbs are displayed in the workflow final state on the page.
Allowing reviewers to add a read confirmation
You can use the workflow builder to change the read confirmation configuration to allow the reviewer to choose whether a read confirmation will be requested for an Approve decision transition to the final state.
The Request read confirmation option is added to the workflow popup in the final review state.
In the final state, choose the read confirmation status icon displayed in the header navigation to open the read confirmation popup.
any assigned readers, and the status of their read confirmation will be displayed in the popup.
readers can be assigned or removed using the popup.
duedate for the read confirmation can be changed in the popup (if allowed by the workflow read confirmation configuration).
Disable or enable the read confirmation in a workflow
By default, read confirmation is enabled in a workflow.
You need to edit the workflow using workflow builder to disable or re-enable the read confirmation
Adding readers using the workflow
One or more users and/or groups of users can be assigned a read confirmation. These readers can be added to the workflow using the workflow builder or the markup editor. The workflow automatically assigns them when it transitions to the read confirmation final state.
Final review state
By default, read confirmations are assigned every time the workflow enters the final state.
By default, the workflow read confirmation is configured to allow the option in the final review state workflow popup for a reviewer to decide if read confirmation should be assigned on transition to the final (or published) state.
Readers can be added using the read confirmation popup in the final state.
If a previously published page is updated at any point, any reader confirmations are reset once the page re-enters the final (published) state in the workflow after an approval decision. The reset does not occur if the Request read confirmation option is available and unticked by the reviewer.
Working with read confirmations
See the following to learn more