Upgrade to the latest Atlassian release of the Jira software version 9.4.11, 9.10.2, 9.11.1 or higher, which includes the MySQL 8.x fix, and the ActiveObjects library upgraded to version 5.0.3. Refer to Issues resolved in 9.4.11.
Step 3-4: Choose a new owner and transfer report ownership
This page explains how to choose a new owner to transfer report ownership.
Step 3 - Choose a new owner
In steps 1 and 2, you can select and preview the list of reports to change ownership. Refer to the page Step 1-2: Select and preview reports to transfer reports ownership.
In step 3, you choose the new owner to transfer report ownership.
To transfer ownership of reports, enter the new owner’s name in the search text field and choose from the autocomplete suggestions. The autocomplete returns only active users.
Once you choose the new owner, the Change owner button is enabled. Click Change owner.
Until you select an owner in the search text field, the Change owner button is disabled.
To go back to step 2, click Back.
To cancel the selections and return back to the app’s main page, Custom Report, click Cancel.
The Change owner button shows the progress. The request is processed at the back end, and this takes some time.
Step 4 - Summary
Once the change owner request is complete, you are navigated to step 4.
The success message shows the number of reports transferred to the new owner.
The table displays the list of reports transferred to the new owner. It provides details such as Owner, Name, Category, Shared with, and Last Modified information.
To navigate back to Step 1 - Select reports, click Finish.
If the transfer ownership request fails, an error is displayed, and the selected reports table with the actual owner is displayed.