The Rich Filter Results gadget displays a list of issues in a table. It is analogous to Jira’s built-in Filter Results gadget, but it is based on a rich filter instead of a Jira saved search and thus adds several new features:
- the content displayed can be further filtered using Rich Filter Controller gadgets;
- the gadget itself can further refine the results by applying a gadget-specific JQL that we call working query;
- the gadget can display multiple views of the rich filter (which can include computed columns, color highlighting, etc);
- the gadget can display all the issues (the default behavior) or one or multiple queues; queues are custom lists of issues, configured in the rich filter;
- the displayed issues can be updated directly from the dashboard using the Dashboard Issue Actions;
- the issues can be exported to Excel;
- the issues can be modified in bulk;
- the gadget’s title can be customized.
Example 1: gadget configured to display the issues using three views:
Example 2: gadget configured to display four queues (the selected queue – Waiting for support – uses two views to display issues):
Configuring the Rich Filter Results gadget
Add a new or edit an existing Rich Filter Results gadget in your Jira dashboard. The configuration form of the gadget will be displayed:
Edit the gadget configuration as described in the following table:
| Setting | Description |
|---|---|
| Title | Optionally, you can customize the title of the gadget. If left blank, the default title will be Rich Filter Results. Whether you set a custom title or leave the default, all rich filter gadgets will prefix their titles with the name of their rich filter, so you can see at a glance which gadgets are connected with each other. |
| Rich Filter | Select the rich filter the gadget will use. Click on the Rich Filter button to display the list of rich filters; you can either scroll through or use the search box to find the filter you need. The gadgets’ configuration forms only show the rich filters you are allowed to view. See the section on permissions for details. The link in the description line below the Rich Filter button opens a new page with the configuration of the selected rich filter.  Also, when the gadget is in display mode, you can navigate directly to the rich filter of the gadget using the Rich Filter option in the menu at the top right of the gadget.
|
| Working Query | The working query is a JQL query that is combined with the base filter of the rich filter before searching for issues. The working query is optional: if left empty, only the base base filter and the quick filters affect the issues displayed.
The working query is allowed to contain an Note that the gadget can also display queues of issues (see below). In such a case, the order defined in queues takes precedence over all other order by clauses. |
| Display | Two options are possible:
|
Views Applies only if the display option is All issues | Here you can select the views (among the views defined in the Rich Filter) that will be displayed by the gadget. By default, all views are displayed (the option Show all views is selected). The list of views to be displayed can be customized (by selecting the option Customize views). You can add, remove or reorder (drag and drop the vertical “grid” icon) the views to be displayed.  |
Queues Applies only if the display option is Queues | Here you can select the queues (among the queues defined in the selected rich filter) that will be displayed by the gadget. By default, all the queues are displayed (the option Show all queues is selected). The list of queues to be displayed can be customized (by selecting the option Customize queues). You can add, remove or reorder (drag and drop the vertical “grid” icon) the queues to be displayed. The queues displayed in the same gadget are independent with regard to the current view, page and sort order.
|
| Maximum rows | The maximum number of issues the gadget will display per page. The default is 10; it can be changed but it cannot exceed 50. |
