Rich Filters::Service Management Dashboards is an extension of the Rich Filters for Jira Dashboards app. This extension adds functionality specific to Jira Service Management on top of the existing rich filters. If you are not already familiar with the rich filters, you should first have a look at the Rich Filters for Jira Dashboards documentation.
This page extends the Configuring Custom Values page from the Rich Filters for Jira Dashboards documentation. If you're not sure how the custom values work, you should check that page first.
Rich Filters::Service Management Dashboards provides support for using the Satisfaction field as a base value for custom values. Users can use satisfaction custom values to display statistics based on the average, min or max of the customer satisfaction.
