To setup scheduled refreshes inside Tableau Server, the base Connector URL needs to be whitelisted
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https://jira.example.com/plugins/servlet/aio-tb/public/tableauconnect
https://jira.example.com:443/plugins/servlet/aio-tb/public/tableauconnect
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Instructions for Tableau Server version 2018.1 and below
Open terminal window (Command prompt on Windows)
Change to Tableau server installation/bin directory (Example on windows: cd C:\Program Files\Tableau\Tableau Server\10.3\bin)
Enter command as follows (replace Replace URLs in the command with your connector base URLs as explained above)
Code Block language bash tabadmin whitelist_webdataconnector -a https://jira.example.com/plugins/servlet/aio-tb/public/tableauconnect tabadmin whitelist_webdataconnector -a https://jira.example.com:443/plugins/servlet/aio-tb/public/tableauconnect
Restart Tableau Server
Code Block language bash tabadmin restart
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Instructions for Tableau Server version 2018.2 and above
With Tableau Server 2018.2, tabadmin utility has been replaced with tsm utility. More information can be found here: Comparing Functionality of tabadmin and TSM
Open terminal window (Command prompt on Windows)
Change to Tableau server installation/bin directory (\Program Files\Tableau\Tableau Server\packages\bin.<version>)
Enter commands as follows (replace Replace URLs in the command with your connector base URLs as explained above)
Code Block language bash tsm data-access web-data-connectors allow -r true tsm data-access web-data-connectors add -n "AIO_Tableau_Connector_Jira_1" --url https://jira.example.com/plugins/servlet/aio-tb/public/tableauconnect --secondary https://jira.example.com/.*,https://jira.example.com:443/.* tsm data-access web-data-connectors add -n "AIO_Tableau_Connector_Jira_2" --url https://jira.example.com:443/plugins/servlet/aio-tb/public/tableauconnect --secondary https://jira.example.com/.*,https://jira.example.com:443/.*
Apply changes and restart Tableau Server
Code Block language bash tsm pending-changes apply
After restart, confirm that the URLs have been whitelisted
Code Block language bash tsm data-access web-data-connectors list
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