To setup scheduled refreshes inside Tableau Server, the base Connector URL needs to be whitelisted
Base connector URLs to be whitelisted for Jira Hosted are determined by removing the token parameters at the end from a connector URL
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https://jira.example.com/plugins/servlet/aio-tb/public/tableauconnect
https://jira.example.com:443/plugins/servlet/aio-tb/public/tableauconnect
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Instructions for Tableau Server version 2018.1 and below
Open terminal window (Command prompt on Windows)
Change to Tableau server installation/bin directory (Example on windows: cd C:\Program Files\Tableau\Tableau Server\10.3\bin)
Enter command as follows (replace Replace URLs in the command with your connector base URLs as explained above)
Code Block language bash tabadmin whitelist_webdataconnector -a https://jira.example.com/plugins/servlet/aio-tb/public/tableauconnect tabadmin whitelist_webdataconnector -a https://jira.example.com:443/plugins/servlet/aio-tb/public/tableauconnect
Restart Tableau Server
Code Block language bash tabadmin restart
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Instructions for Tableau Server version 2018.2 and above
With Tableau Server 2018.2, tabadmin utility has been replaced with tsm utility. More information can be found here: Comparing Functionality of tabadmin and TSM
Open terminal window (Command prompt on Windows)
Change to Tableau server installation/bin directory (\Program Files\Tableau\Tableau Server\packages\bin.<version>)
Enter commands as follows (replace Replace URLs in the command with your connector base URLs as explained above)
Code Block language bash tsm data-access web-data-connectors allow -r true tsm data-access web-data-connectors add -n "AIO_Tableau_Connector_Jira_1" --url https://jira.example.com/plugins/servlet/aio-tb/public/tableauconnect --secondary https://jira.example.com/.*,https://jira.example.com:443/.* tsm data-access web-data-connectors add -n "AIO_Tableau_Connector_Jira_2" --url https://jira.example.com:443/plugins/servlet/aio-tb/public/tableauconnect --secondary https://jira.example.com/.*,https://jira.example.com:443/.*
Apply changes and restart Tableau Server
Code Block language bash tsm pending-changes apply
After restart, confirm that the URLs have been whitelisted
Code Block language bash tsm data-access web-data-connectors list
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