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This page is about Time to SLA for Jira On-Prem. Using Jira Cloud? Click the Cloud button above.

When the filters used to specify the scope of the report return a relatively large number of results, it might take a while to prepare the report. That’s where Background Reports enter the scene: You can create reports that are running asynchronously in the background while you go about your business.

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If you have a high number of issues, we strongly recommend that you use Background Reports. Otherwise, you might get a timeout error.

This page shows all of your existing background reports, including Report Type, Request Time, State Details, and more. You can download your background reports here as well.

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