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This article explains how to resolve the reporter field error while creating a when using the sub-task post function in the app, Create on Transition on for Cloud instanceapp. 

Instructions

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  1. Log in as a Jira Administrator and clickImage Modified> Projects.
  2. Select the required project and click Project Settings.
  3. Select the required workflow and click Edit to view the transitions associated with the workflow.
  4. Select a transition and click Post-Function from the box on the right.
  5. Click Add post function, select Create Sub-task from the list and click Add.
  6. Below is the Create sub-task post function configuration:

  7. Publish the workflow before performing the transition
  8. In order to test, create a sample ticket. For example, with issue type as "Improvement" and perform the transition to In Review status.
  9. Check the transition logs by navigatingImage Modified> System > Transition Logs.
    Image Modified
  10. To resolve the Remote error, edit the respective project permissions and modify the reporter permissions by adding to associating the Modify Reporter permission to a Group as shown below:
    Image Modified
  11. Create an Improvement request and change the transition to IN REVIEW status as per the configured post-function.
  12.  Sub-task gets created with Issue links as relates to as shown below:
    Image Modified
  13. Output in the transition log, after the transition is:
    Image Modified


Info
  • If you are installing the app Create on Transition for the first time, the above error is observed and can be resolved by adding required permissions to the Group.