Introduction
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Clear cache (available only on Jira Server / Jira Data Center)
Most of the problems with outdated information which can cause errors can be resolved by clearing the cache.
IMPORTANT: "Clear cache" button is hidden under a feature flag and is NOT available on Jira Cloud.
Modules
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Objectives (SAFe® ) |
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The list of missing functionalities in BigPicture Cloud – issues on BigPicture's side
Module | Key difference | Explanation | Preview | Issue to track | ||||||||
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Risks, Board | Edit Issue dialog not available on Cloud | Not available at the moment. |  | Feature request on BigPicture's end:
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All | Online presence | Not available at the moment. | Feature request on BigPicture's end:
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The list of missing functionalities in BigPicture Cloud – issues on Atlassian's side
Module | Key difference | Explanation | Preview | Issue to track |
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Gantt | Create Jira sub-task not available on Cloud | Atlassian Connect Jira JavaScript API does not provide such functionality. |  | Ticket on Atlassian's end - click here. |
Scope | Detail View not available on Cloud. | Atlassian API does not provide such functionality. |  | Ticket on Atlassian's end - click here. |
BigPicture configuration | "Risk consequence" and "Risk probability" fields are locked. | Atlassian's REST API allows the plugin to add Select List (single choice) type of fields on installation only when they are locked. For more information, refer to this article. |  | |
BigPicture configuration | Respect Jira's Screen scheme configuration | The UI element (swiper) is not available. The Jira Cloud hosting security always requires respecting the screen scheme configuration, so the administrator has no possibility to configure the application in this regard. | ||
Confluence | Gadgets | Following differences in the Confluence architecture between Jira On-premise and Jira Cloud:
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All | JQL hints as you type in Search Box and Quick filters | Atlassian API does not provide such functionality. | ||
All | Enhanced JQL functionality | Jira Cloud doesn't support JQL enhancement. |
If you have any further questions or are still in doubt about why certain options or features remain inaccessible, please do not hesitate to contact our Support Team via our Service Desk.
Custom fields from third-party Jira apps in BigPicture and BigGantt.
Depending on the functionality of a given plugin, custom fields based on third-party Jira apps may have limited or different functionality in the Cloud version of the product. For example, Traffic Lights can be displayed only as a text field.
You can find more information about the functioning of custom fields related to third-party apps on the following page.