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SLA Report Overview

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With Time to SLA reports you can:

  • Select which SLAs and SLA statuses to include.

  • Select the format of the data.

  • Add additional fields and SLA values to view in the report.

  • Save a configuration and re-use it later.

  • Export to Excel.

On this page, you will learn how to:

  • Create an SLA Report.

  • Export reports into Excel.

To create a report, you need to have already saved a filter that filters issues that you want to include in your report.

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