Mappings definitions

1

Endpoints

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The remote system and object being connected to from Jira and the field mapping definitions for that object and Jira fields. For more information, consult Endpoints - URLs required for Salesforce configuration.

2

Settings

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Allows the administrator to enable and/or disable certain mappings settings. For more information, consult Configuring the Settings for Mappings.

3

Remote System

The name of the connection used for this object mapping.

4

Remote Object Type

The name of the object being connected to.

5

Jira Outbound

Field configurations for pushing information to a remote system.

6

Jira Inbound

Field configurations for receiving information from a remote system to Jira.

1

Jira Field

This is the field in Jira that you want to map the Salesforce object field to (e.g.: Subject, Description, etc.).

2

Remote Field

This is the field in the Salesforce object you want to map to. The available field values are dynamically pulled from the Salesforce object and listed for you.

3

Direction

This is to specify when the mapping will be used, this can be one of 3 options:

• Jira to <Your Connection Name Object> Only: This means the field mapping will only be used when Jira is sending updates to the remote system (either when creating a new remote object based on a Jira issue or when updating the remote object based on the updates fields in the Jira issue).
   

• <Your Connection Name Object> to Jira Only: This means the field mapping will only be used when Jira is receiving updates from the remote system (either when creating a new Jira issue from a remote object or when updating the Jira issue based on the updates in the remote object)
   

• Bi-Directional: This means the field mapping will be used in all situations when a mapping is required.