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Endpoints - URLs required for Salesforce configuration

Endpoints - URLs required for Salesforce configuration

Owned by Jeff Gleeson
Last updated: Sept 20, 2023 by Jeff Gleeson
3 min read

The Connector provides a set of URLs that can be used by Salesforce to call on Jira functionality such as creating new issues or viewing related Jira issues from within a Salesforce object page.

These URLs are listed, for every Salesforce object mapping, under that object's mapping configuration under the Endpoints heading.

Locating the Endpoint URLs

To find the Endpoints for the Salesforce object mapping:

  1. Go to Cog Icon > Manage Apps.

  2. In the sidebar, under Cloud Connectors, click Mappings.

  3. Choose the desired Salesforce Object mapping and click Configure.

  4. At the Configure Mappings screen, you will see the > Endpoints label.
    Click on the > Endpoints label to display the Endpoint URLs table.

  5. You will see something similar to the following image:

URLs for configuring your Salesforce

The Endpoints URL table, when expanded, displays the list of possible actions Salesforce can call for this object.

The URLs associated with each action are available on that screen as reference for the Jira administrator to copy and paste into Salesforce during configuration.