/
Enabling Support Features

This documentation is for an old version of Dataplane Reports.

View the latest documentation, or the list of documentation for all versions.

Enabling Support Features

Owned by Scott Dudley
Dec 28, 2021

The Support tab on the Dataplane Reports » Administration page shows a number of key properties of your Jira and Dataplane instance. This information is particularly helpful to reference whenever working with Arsenale Support to debug and resolve a possible Dataplane issue.

Enabling Debug Logging

When working with Arsenale Support, you may be asked to enable Dataplane debug logging on this page to see and share more-verbose Dataplane status information. To enable this feature, click the Enabled checkbox next to the Debug Logging option. 

Page Contents