IP whitelisting and network security questions while using Database Exporter for Jira Cloud app

This article explains IP whitelisting and network security questions while using the Database Exporter for Jira Cloud app.

FAQs

1. Is the IP address static?
   Yes, the IP address is static and the IP to whitelist is "3.132.114.81". Please find the documentation page here.
   
   
2. How to secure the data from a Network Security point of view?
   The app works on an AWS VM environment and it gets the data from Jira over HTTPS:<Jira URL>. It does not store the data anywhere and it processes the data within its memory. It uses a JDBC connection to push it over to the client database.
   
   The data is not stored anywhere while pulling it from Jira as it is done over HTTPS. The app uses a JDBC connection to connect to the Postgres database. The connection uses sslmode = prefer option which is described here: https://jdbc.postgresql.org/documentation/head/connect.html and here https://jdbc.postgresql.org/documentation/head/ssl-client.html
   
   

3. Is SSL configured for the provided IP? 
   The SSL mode is automatically used if the database supports SSL.