FAQs for Delegated Group Management

Owned by Camilo Galleguillos (Unlicensed)
Nov 21, 2022

Overview

This page presents the answers to the most frequently asked questions about the Delegated Group Management in Jira app.

FAQs

 Who can delegate an owner to a group?

Administrator will be able able to delegate a user as an owner to a group.

 How to check for groups I own and their members?

Browse the Profile section and select My groups to view your own groups.

 Who can manage users of a delegated group?
  • Owner of the delegated group
  • Administrator
 What are the ways to add users to a group?
  • The group owner can add users to the group by browsing the Delegated Group from Profile → My group.
  • The administrator can add users to the group from the native User management → Group section.
 Will the users added in the delegated group be reflected in the native group?

Yes. The users added in the delegated group are reflected in the native group. 

 Can I create a group directly in the Delegated Group Management section?

No. The group should be created in the native groups by the Administrator so that it appears at the app level.

 What happens if I click on Stop delegation corresponding to a delegated group?

The delegated group is removed completely from Delegated Group Management.

 If a group is removed from the Delegated Group Management app, are its users still part of the native groups?

Yes. Though a group is removed at the app level, its users are still part of the native groups.

 Can we manage users in groups from all external directories?

You can now manage users in groups from all external directories (read/write or read-only) using Delegated Group Management in Jira. The app performs this action similar to how Confluence or Jira natively enforces user management. Please note that the delegated group itself needs to be associated with a read/write directory for delegation actions to complete successfully.

 Can we search with partial Email ID?

Partial Email ID search might not lead to expected results. You must provide complete Email ID to search for the respective user.