How to enable debug logs for Visibility for Confluence Data Center

Purpose

This KB provides a guide on how to enable debug logs for the Composition Tabs for Confluence app.

Solution

In Visibility for Confluence Data Center we have implemented a logging feature which can be useful for troubleshooting complex issues you may have with the app.

To help us troubleshoot any performance issues you may have, follow the following steps

1. Go to Settings (⚙) > General Configuration > In the sidebar, under Administration, choose Logging and Profiling.

2. On the Logging and Profiling screen, you need to Add a New Entry.

   1. Add net.customware.confluence.plugin.visibility as a new entry in Class/Package Name

   2. Set the New Level to DEBUG.

   3. Choose Add entry.

   4. Scroll down and choose Save.

3. Load the page where you are experiencing issues with the app.

4. Generate the support zip.

Removing the Debug Entry

After saving the log file, you may, for any reason, want to disable the logging.

Here's how to do it:

1. Return to the Logging and Profiling screen.

2. Locate the net.customware.confluence.plugin.visibility entry.

3. Choose Remove.