Export Limits

In order to prevent the server overload, by default, Jira limits the maximum number of issues that can be exported in one operation to 1000. This limit can be modified by editing the configuration settings or your Jira instance. The properties used to compute the export limits are:

• jira.search.views.max.limit: This property sets a hard limit on the number of issues that can be exported and by default it is set to 1000. Only certain users can break this limit, see below.
• jira.search.views.default.max: This property sets a soft limit (a default value) on the number of issues that can be exported. Any user can decide to break this limit.
• jira.search.views.max.unlimited.group: If the jira.search.views.max.limit property is set, only the users in this group can decide to break the limit.

Rich Filters::PDF Reports for Jira takes these limits into account before exporting the issues contained in Rich Filter Results gadgets (see below). No other rich filter gadget is impacted by these limits.

1. Exporting single Rich Filter Results gadgets

When the user tries to export a Rich Filter Results gadget that can potentially break any limit, the user is presented with a dialog that allows him to set the maximum number of issues to be exported. The user can set the number of issues to be exported (Maximum issues), but he cannot break the hard limit, unless he has the rights to do so (see the jira.search.views.max.unlimited.group property above).

2. Exporting dashboards containing multiple Rich Filter Results gadgets

The same logic as above applies when the user tries to export entire Jira dashboards containing one or several Rich Filter Results gadgets. The difference is that if the dashboards contains multiple Rich Filter Results gadgets, the limit applies to the cumulative total of issues in all Rich Filter Results gadgets together, rather than to each gadget taken individually. This mechanism was added in order to prevent users from circumventing the limits set by the administrators simply by using several Rich Filter Results gadgets on the same dashboard.