Contact Us
- Elizabeth Tai (Unlicensed)
- Stanley Neychev
- Suba Veeriah (Unlicensed)
Pathways Lite will soon be discontinued and will no longer be supported (end of life).
EOL date: 31st July 2023
Pathways Pro will be discontinued and will no longer be supported (end of life).
EOL date: 1st October 2023
Get in Touch
Get in touch via our Support Portal.
Help Us Help You
When contacting us with an issue, provide us with the following information:
The add-on's version number
Confluence version number
Your page's Storage Format markup
HAR File
To get your page's Storage Format content
Go to Tools > View Storage Format (You may need Administrator rights for this.)
Copy the contents.
Save it in a .txt file.
Send us the storage format.
Here is how you can generate a HAR file
Replicate the issue and generate the HAR file.
Send us the HAR file.
We will get back to you promptly and try to solve any issue that you are facing with our products.
You may also need to import similar content sent back by our support engineers. Install the Confluence Source Editor so you may be able to use the content we send back to you.