Contact Us

Owned by Elizabeth Tai (Unlicensed)
Last updated: Sept 20, 2023 by Stanley Neychev
1 min read

Pathways Lite will soon be discontinued and will no longer be supported (end of life).

EOL date: 31st July 2023

Pathways Pro will be discontinued and will no longer be supported (end of life).

EOL date: 1st October 2023

Get in Touch

Get in touch via our Support Portal.

Help Us Help You

When contacting us with an issue, provide us with the following information:

  • The add-on's version number

  • Confluence version number

  • Your page's Storage Format markup

  • HAR File

To get your page's Storage Format content

  1. Go to Tools > View Storage Format (You may need Administrator rights for this.)

  2. Copy the contents.

  3. Save it in a .txt file. 

  4. Send us the storage format. 

Here is how you can generate a HAR file

  1. Replicate the issue and generate the HAR file. 

  2. Send us the HAR file.

We will get back to you promptly and try to solve any issue that you are facing with our products.

You may also need to import similar content sent back by our support engineers. Install the Confluence Source Editor so you may be able to use the content we send back to you.