Licensing - FAQs
- Smita Nair
- Harshitha Udayashankar (Inactive) (Deactivated)
- Praveena Manohar
Atlassian Marketplace Licensing
The MultiExcerpt plugin now uses Atlassian Marketplace Licensing. The Atlassian Marketplace handles all payments, licensing, and renewals.
If you're using Confluence 4.x, 5.x+, licensing is handled through the Atlassian Marketplace.
If you're on Confluence 2.x or 3.x, you're probably still using version 2.0.7 of the MultExcerpt plugin. This older version of the plugin still uses my legacy licensing systems.
FAQs
What would happen if I bought the plugin through the older system and upgraded to Confluence 4?
On July 12, 2012, we converted 92% of existing license holders. Licenses were converted, and the new Atlassian Marketplace licenses for those customers were made available on their accounts via http://my.atlassian.com.
In a few cases, we didn't have email addresses to create the new licenses. However, we emailed the customer who purchased the license in all cases.
We originally extended all licenses as far as we could through Sept 2012, regardless of the purchase date. However, the original extension has expired unless you bought your original license within the last 12 months.
What happens if I buy the plugin through the Atlassian Marketplace but use version 2.0.7 on Confluence 3.x or Confluence 2.x?
In that case, just let me know who or when the license was purchased or the SEN of the license, and I will send you a code that works with version 2.0.7. Â
What if we have a community or open-source license from Atlassian? Can we use the plugin for free?
Yes! The details and a link to get your license can be found on the Atlassian Marketplace Licensing page.