Cloud Migration Resources
Planning a Jira Cloud migration? These resources can help you get started:
→ JSU Cloud features – Review Cloud features and understand key differences between DC and Cloud.
→ Migration support from Appfire – Learn how we can help you migrate smoothly.
Installation and update guide
This is the documentation for JSU for Jira Cloud. If you are using JSU on Jira Server or Jira Data Center, see our JSU Server/Data Center installation documentation.
Before you begin
You must be a Jira administrator to carry out the instructions on this page.
Browser requirements for JSU match the relevant Jira requirements. See the Jira Supported Browser page for the version of Jira you are using.
You need a license for JSU. You can use a free Evaluation license for 30 days. Learn about our pricing tiers in our Marketplace listing.
Install JSU
Installing JSU is similar to installing any other Jira app using the Universal Plugin Manager (see Managing Add-ons in the Jira documentation).
To install JSU:
Log in to Jira as a Jira Administrator.
Select the Jira Settings cog in the top right of your Jira instance and select Apps. The Find New Apps page displays.
Type
JSUin the search field and pressEnter.The JSU app displays. Select the app, then click Try it Free to install it.
Click Start Free Trial. A confirmation message and the app details display once the installation is successful.
Update JSU
Updating JSU is similar to updating any other Jira app with the Universal Plugin Manager (see Managing add-ons in the Jira documentation).
To update JSU:
Log in to Jira as a Jira Administrator.
Select the Jira Settings cog and select Apps.
Select Manage apps under Atlassian Marketplace in the left sidebar.
Locate JSU in the list of installed apps and select Update.
Uninstall the JSU app (needed for downgrade)
See Troubleshooting.
Need support? Create a request with our support team.