Variable replacements
Variable | Replacement | Since |
---|---|---|
project | Last created, found, or referenced project key | 8.8 |
projectId | Last created, found, or referenced project id | |
serviceDesk | Last created or referenced service desk name | |
serviceDeskId | Last created or referenced service desk id | |
organization | Last created or referenced organization name | |
organizationId | Last created or referenced organization id | |
request | Last created or referenced request key | |
requestId | Last created or referenced request id |
Common Client Variables
Variable | Replacement | Since |
---|---|---|
entry | Entry being processed from the list parameter of the runFromList action | |
entry2 | Entry being processed from the list2 parameter of the runFromList action | |
renderRequest | Last result from the renderRequest action modified by findReplace processing | |
server | Server URL available for clients accessing a remote server | 9.0 |
hosting | Available with getServerInfo for clients accessing a remote server with server, cloud, datacenter as values | 9.3 |
version | Available with getServerInfo for clients accessing a remote server | 9.3 |
runDate | For run action scripts, it is the client date at the time of the first action referencing the value
| 9.0 |
file | File path name for last get or get list action that used the file parameter | 9.3 |
fileSize | File size for the last get or get list action that used the file parameter | 9.3 |
fileContent | File text content for the last get or get list action that used the file parameter
| 9.3 |
More information
- The syntax is @<variable>@. See How to use replacement variables for more details.
- Variable names are case-sensitive!
- Action help and document lists variables set by specific actions.
- Variable replacements are different than substitution variables. Don't confuse them or their unique syntax.
- Last created means the variable is set from the last create or add action.
- Referenced means the variable is set from one of the runFrom or get actions.
- Within a run script, the getReplacementVariableList action will list currently defined variables except for pre-defined variables (server, runDate).
- Within a run script, the setReplacementVariableList action can be used to set custom variables.
- Some actions support a reference parameter that provides an opportunity to set a custom variable based on specific information from running the action.
- Variables are available within the scope of run action that contains the action that sets the variable or a parent run action. Sibling (runFromList scripts) variable sets are independent of each other.
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