Clone Plus for Jira app captures analytics data and stores this in a private analytics database hosted by Amazon Web Services (AWS) in the United States of America. The app collects a limited amount of data to help us to decide on where to invest for future releases. To improve the customer support experience, we do include the Support Entitlement Number (SEN).

For Server/Data Center, you can opt out at any point by turning off the analytics option on the configuration screen of the app.

Cloud

Events	Data

Events	Data
Install	Collected each time the app is installed. `{` `"event": {` `"timestamp": "2021-05-27T18:09:27.290Z",` `"created_at": "2021-05-27T18:09:27.290Z",` `"id": "60afe0574984ef0001e4cdfb"` `},` `"eventInfo": {` `"type": "installed"` `},` `"hostInfo": {` `"clientKey": "f35a2e3151-ffca0-31w39d-a2618-214wse21213",` `"baseUrl": "https://bobswift17.atlassian.net"` `},` `"pluginInfo": {` `"links": {` `"marketplace": [` `{` `"href": "https://marketplace.atlassian.com/plugins/org.swift.jira.clone-plus%22` `}` `],` `"self": [` `{` `"href": "https://bobswift17.atlassian.net/rest/atlassian-connect/1/addons/org.swift.jira.clone-plus"` `}` `]` `},` `"host": {` `"product": "JIRA"` `},` `"lastUpdated": "2021-05-27T18:09:24Z",` `"state": "ENABLED",` `"version": "1.0.5-AC",` `"key": "org.swift.jira.clone-plus",` `"installedDate": "2021-05-27T18:09:22Z"` `}` `}`
Enable	Collected each time the app is enabled. `{` `"event": {` `"timestamp": "2021-05-19T07:53:30.302Z",` `"created_at": "2021-05-19T07:53:30.302Z",` `"id": "60a4c3fa7240750001a754a2"` `},` `"eventInfo": {` `"type": "enabled"` `},` `"hostInfo": {` `"clientKey": "5e24888b-c530-3095-841f-d48890d4f841",` `"baseUrl": "https://bobswift17.atlassian.net"` `},` `"pluginInfo": {` `"links": {` `"marketplace": [` `{` `"href": "https://marketplace.atlassian.com/plugins/org.swift.jira.clone-plus%22` `}` `],` `"self": [` `{` `"href": "https://bobswift17.atlassian.net/rest/atlassian-connect/1/addons/org.swift.jira.clone-plus"` `}` `]` `},` `"host": {` `"product": "JIRA"` `},` `"lastUpdated": "2021-05-19T07:53:17Z",` `"state": "ENABLED",` `"version": "1.0",` `"key": "org.swift.jira.clone-plus",` `"installedDate": "2020-11-23T05:10:03Z"` `}` `}`
Disable	Collected each time the app is disabled. `{` `"event": {` `"timestamp": "2021-05-11T05:25:58.564Z",` `"created_at": "2021-05-11T05:25:58.564Z",` `"id": "609a15668bc770000124c080"` `},` `"eventInfo": {` `"type": "disabled"` `},` `"hostInfo": {` `"clientKey": "a1327ff1-bab3-3735-b2b0-95136c8f972b",` `"baseUrl": "https://bobswift17.atlassian.net"` `},` `"pluginInfo": {` `"pluginsVersion": "1001.0.0.SNAPSHOT",` `"license": {` `"supportEntitlementNumber": ""` `},` `"pluginKey": "org.swift.jira.clone-plus"` `}` `}`
Uninstall	Collected each time the app is uninstalled. `{` `"event": {` `"timestamp": "2021-05-19T22:44:56.310Z",` `"created_at": "2021-05-19T22:44:56.310Z",` `"id": "60a594e82ebea70001914ed4"` `},` `"eventInfo": {` `"type": "uninstalled"` `},` `"hostInfo": {` `"clientKey": "12321132-awsssd07-392g76-96f3-4d3abdee211321b83e",` `"baseUrl": "https://bobswift17.atlassian.net"` `},` `"pluginInfo": {` `"pluginsVersion": "1001.0.0.SNAPSHOT",` `"license": {` `"supportEntitlementNumber": ""` `},` `"pluginKey": "org.swift.jira.clone-plus"` `}` `}`
Configuration	Collected each time the administrator changes the app configuration. `{` `"event": {` `"timestamp": "2021-05-27T12:17:28.561Z",` `"created_at": "2021-05-27T12:17:28.561Z",` `"id": "60af8dd85924e7000131543f"` `},` `"eventInfo": {` `"settings": {` `"sendStatistics": false,` `"languageLocalization": true,` `"language": "en"` `}` `},` `"hostInfo": {` `"host": "https://bobswift13.atlassian.net",` `"clientKey": "98b77a3a-8cd8-364d-a991-b1aaf424fb62"` `},` `"pluginInfo": {` `"links": {` `"marketplace": [` `{` `"href": "https://marketplace.atlassian.com/plugins/org.swift.jira.clone-plus%22` `}` `],` `"self": [` `{` `"href": "https://bobswift13.atlassian.net/rest/atlassian-connect/1/addons/org.swift.jira.clone-plus"` `}` `]` `},` `"host": {` `"product": "JIRA"` `},` `"lastUpdated": "2021-05-27T11:53:48Z",` `"state": "ENABLED",` `"version": "1.0",` `"key": "org.swift.jira.clone-plus",` `"installedDate": "2021-05-27T11:53:47Z"` `}` `}`
Clone operation	Collected each time a clone operation is created.
Clone operation for cloning an issue	Collected each time a clone operation is used for cloning an issue.
Migration	Collected each time a security upgrade is done.
Server to cloud migration	Collected each time the global configurations of the app or clone operation(s) data is migrated to cloud.

Server/Data Center

Events	Data

Events	Data
Install	Collected each time the app is installed.
Uninstall	Collected each time the app is uninstalled.
License added	Collected each time the app license is added.
License updated	Collected each time the app license is updated.
Global configuration	Collected when the administrator changes the global configuration of the app.
Clone Plus configuration	Collected when the administrator changes the clone plus properties from the configuration screen of the app.
Clone Plus operation	Collected when a user performs clone operation on any issue.
Bulk clone	Collected each time a user performs the bulk cloning operation.
Cloud migration	Collected each time the global configurations of the app or clone operation(s) data is migrated to cloud.