Customization Features

This page provides the details of each customization feature.

Feature

Overview

Feature

Overview

90+ unique custom clone operations can be defined

  • Clone operation name can be customized to reflect the purpose of your specific clone process.

  • Each operation can be enabled or disabled independently as your needs change.

  • Operations allow cloned issues to be cloned to a different project or different issue type, as admin specifies.

To create unlimited clone operations, you must add a new clone operation or edit an existing one after upgrading to version 1.3.0.

Bulk cloning

  • Users can use JQL query to search for issues of interest from various projects and clone them in bulk while copying the respective comments, links, watchers and more.

  • Clone operations can be customized to be available for cloning all the issues in your saved filters.

Conditioning

  • Each operation can have unique conditions that specify when the operation is available to users.

  • Condition based on fields

    • project

    • issue type

    • status

Clone option defaults

  • Set default options

  • Options available

    • copy attachments

    • copy watchers

    • copy comments

    • copy subtasks

    • copy subtask estimates

    • copy estimates

    • copy parent versions

    • copy links

    • copy issues in epic 

    • copy subtasks of issues in epic

    • copy subtasks estimates to cloned subtasks of issues in epic

    • copy work logs

When you use the Copy links option, note that a Confluence link from the issue being cloned is converted to a web link in the cloned issue.

Substitution variables

Current issue fields are available as substitution variables for the setting of fields.

Exclude field list

Fields specified in this list are not cloned over from the original issue to the target issue, even if they are added or edited while cloning. The values are cleared in the newly cloned issue.

Ignore field list

Fields specified in this list are not visible in the Clone UI display. The source value of this field in the original issue is copied as-is to the target issue field.

This is not applicable to subtask(s) cloning.

Set fields

The Configuration provides a drop-down list of options for each set field or you can use substitution variables to define issue field values to be used while cloning.

References

Log a request with our support team.

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