Adding Trusted Domains to your Browser Settings
Microsoft Edge
In the Edge Settings window, select Cookies and site permissions > Cookies and data stored > Manage and delete cookies and site data.
Under Allow, select Add to add the following site:
Google Chrome
See https://support.google.com/chrome/answer/95647?hl=en-GB&co=GENIE.Platform%3DDesktop#zippy=%2Callow-third-party-cookies-for-a-specific-site:~:text=Allow%20third%2Dparty%20cookies%20for%20a%20specific%20site to learn how to trusted domains to your browser.
Add the following sites:
[*.]nextup.ai
Your Jira URL
Â
Mozilla Firefox
In the Firefox Settings window, select the Privacy & Security tab.
Under Cookies and Site Data, select Manage Exceptions.
In the Address of website text box, enter the following URLs, and then select Allow:
https://teams-helpdesk-core.nextup.ai
https://teams-helpdesk-tabs.nextup.ai
Select Save Changes.
Safari
Teams support for Safari is currently in preview. Update the following setting, and then try again to access the Teams web client:
Select Preferences > Privacy.
Clear the Prevent cross-site tracking checkbox.
Close Safari, reopen the browser, and navigate to teams.microsoft.com