Analytics Information - 2.x

Owned by Ramarao Gaggara (Deactivated)
Last updated: Mar 17, 2020 by Sireesha Dugginapeddi [Appfire] (Inactive) (Deactivated)
6 min read

The app collects a limited amount of information in order to help us make decisions on where to invest for future releases.  To improve the customer support experience, we do include the Support Entitlement Number (SEN).

(info) You can opt out at any point by toggling the analytics option to "off" within the app's administration configuration screen.

Install 

This data is collected each time the app is installed. 

{
  "event": {
    "timestamp": "2019-05-21T07:41:47.735Z",
    "created_at": "2019-05-21T07:41:49.304Z",
    "id": "5ce3abbd5c5db90001f81f6b"
  },
  "eventInfo": {
    "type": "install",
    "configList": {
      "customizedFieldDescription": 1,
      "guidedPathToDelegate": {
        "priority": 0,
        "permission": 0,
        "notification": 0,
        "issueTypeScreen": 1,
        "workflow": 0,
        "fieldConfiguration": 0,
        "issueType": 1
      },
      "empoweredTrustedAdminGroup": 0,
      "stopProjectDelegation": 0,
      "projectsInGuidedPathMode": 0,
      "selfServiceToDelegate": {
        "issueType": 0,
        "fields": 1,
        "statuses": 0,
        "groups": 0,
        "workflows": 0
      },
      "projectsInSelfServiceMode": 3
    }
  },
  "hostInfo": {
    "hostVersion": "8.0.0",
    "hostIsEvaluation": true,
    "hostLicenseLevel": "-1",
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L13349306",
    "hostServerId": "BVH8-AUG1-I15E-I3QC",
    "hostMaxUsers": -1,
    "hostLicenseType": "COMMERCIAL"
  },
  "pluginInfo": {
    "pluginKey": "com.wittified.jira.delegated-admin",
    "isUnlimitedUsers": true,
    "pluginVersion": "0.0.0-DEVELOP-8.x",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-7799710"
  }
}

Uninstall 

This data is collected each time the app is uninstalled. 

{
  "event": {
    "timestamp": "2019-05-16T10:15:35.224Z",
    "created_at": "2019-05-16T10:15:36.548Z",
    "id": "5cdd3848aebd1800010dceb8"
  },
  "eventInfo": {
    "type": "uninstall"
  },
  "hostInfo": {
    "hostIsDataCenter": false,
    "hostVersion": "8.0.0",
    "hostIsEvaluation": true,
    "hostServerId": "BWP3-NZB2-6EDY-6C7K"
  },
  "pluginInfo": {
    "pluginKey": "com.wittified.jira.delegated-admin",
    "isUnlimitedUsers": true,
    "pluginVersion": "0.0.0-DEVELOP-8.x",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-7799710"
  }
}

License-added 

This data is collected each time the license of the app is added. 

{
  "event": {
    "timestamp": "2019-05-22T05:45:22.863Z",
    "created_at": "2019-05-22T05:45:23.268Z",
    "id": "5ce4e1f3f0deb000012e2b82"
  },
  "eventInfo": {
    "type": "license_added"
  },
  "hostInfo": {
    "hostIsDataCenter": false,
    "hostVersion": "8.0.0",
    "hostIsEvaluation": true,
    "hostServerId": "BWP3-NZB2-6EDY-6C7K"
  },
  "pluginInfo": {
    "pluginVersion": "0.0.0-DEVELOP-8.x",
    "pluginLicenseSEN": "NONE",
    "pluginKey": "com.wittified.jira.delegated-admin"
  }
}

License-updated 

This data is collected each time the license of the app is updated. 

{
  "event": {
    "timestamp": "2019-05-22T05:45:22.863Z",
    "created_at": "2019-05-22T05:45:23.268Z",
    "id": "5ce4e1f3f0deb000012e2b82"
  },
  "eventInfo": {
    "type": "license_updated"
  },
  "hostInfo": {
    "hostIsDataCenter": false,
    "hostVersion": "8.0.0",
    "hostIsEvaluation": true,
    "hostServerId": "BWP3-NZB2-6EDY-6C7K"
  },
  "pluginInfo": {
    "pluginVersion": "0.0.0-DEVELOP-8.x",
    "pluginLicenseSEN": "NONE",
    "pluginKey": "com.wittified.jira.delegated-admin"
  }
}

Statistics-disabled

This data is collected when send statistics is disabled.

{
  "event": {
    "timestamp": "2019-05-03T10:58:53.925Z",
    "created_at": "2019-05-03T10:58:54.933Z",
    "id": "5ccc1eee03ec2800015bd15e"
  },
  "eventInfo": {
    "type": "general_config",
    "settings": {
      "sendStatistics": "false"
    }
  },
  "hostInfo": {
    "hostIsDataCenter": false,
    "hostVersion": "8.0.0",
    "hostIsEvaluation": true,
    "hostServerId": "BWP3-NZB2-6EDY-6C7K"
  },
  "pluginInfo": {
    "pluginKey": "com.wittified.jira.delegated-admin",
    "isUnlimitedUsers": true,
    "pluginVersion": "0.0.0-DEVELOP-8.x",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-7799710"
  }
}

Enter-Self-Service-Mode

This data is collected when a Project enters Self Service mode.

{
  "event": {
    "timestamp": "2019-05-16T08:08:35.626Z",
    "created_at": "2019-05-16T08:08:36.763Z",
    "id": "5cdd1a847f9bda00013f3602"
  },
  "eventInfo": {
    "Operation": "enter_ss_only",
    "type": "enter_ss"
  },
  "hostInfo": {
    "hostIsDataCenter": false,
    "hostVersion": "8.0.0",
    "hostIsEvaluation": true,
    "hostServerId": "BWP3-NZB2-6EDY-6C7K"
  },
  "pluginInfo": {
    "pluginKey": "com.wittified.jira.delegated-admin",
    "isUnlimitedUsers": true,
    "pluginVersion": "0.0.0-DEVELOP-8.x",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-7799710"
  }
}

Exit-Self-Service-Mode

This data is collected when a Project exits from Self Service mode.

{
  "event": {
    "timestamp": "2019-05-16T08:29:53.711Z",
    "created_at": "2019-05-16T08:29:54.364Z",
    "id": "5cdd1f827f9bda00013f5c78"
  },
  "eventInfo": {
    "Operation": "exit_ss_single_proj",
    "type": "exit_ss"
  },
  "hostInfo": {
    "hostIsDataCenter": false,
    "hostVersion": "8.0.0",
    "hostIsEvaluation": true,
    "hostServerId": "BWP3-NZB2-6EDY-6C7K"
  },
  "pluginInfo": {
    "pluginKey": "com.wittified.jira.delegated-admin",
    "isUnlimitedUsers": true,
    "pluginVersion": "0.0.0-DEVELOP-8.x",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-7799710"
  }
}

Lock-Scanning

This data is collected when user scans for locks or modifies the threshold.

 {
  "event": {
    "timestamp": "2019-05-03T10:27:11.589Z",
    "created_at": "2019-05-03T10:27:12.332Z",
    "id": "5ccc1780268f470001f4fc9b"
  },
  "eventInfo": {
    "type": "lock_scanning",
    "properties": {
      "threshold": "300"
    }
  },
  "hostInfo": {
    "hostVersion": "8.0.0",
    "hostIsEvaluation": true,
    "hostLicenseLevel": "-1",
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L13349306",
    "hostServerId": "BVH8-AUG1-I15E-I3QC",
    "hostMaxUsers": -1,
    "hostLicenseType": "COMMERCIAL"
  },
  "pluginInfo": {
    "pluginKey": "com.wittified.jira.delegated-admin",
    "isUnlimitedUsers": true,
    "pluginVersion": "0.0.0-DEVELOP-8.x",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-7799710"
  }
}

Project-Group-Settings

This data is collected when a new project group is added or modified or deleted.

{
  "event": {
    "timestamp": "2019-05-16T08:09:42.327Z",
    "created_at": "2019-05-16T08:09:43.079Z",
    "id": "5cdd1ac787adae0001d54ec4"
  },
  "eventInfo": {
    "Operation": "added",
    "type": "project_group_settings"
  },
  "hostInfo": {
    "hostIsDataCenter": false,
    "hostVersion": "8.0.0",
    "hostIsEvaluation": true,
    "hostServerId": "BWP3-NZB2-6EDY-6C7K"
  },
  "pluginInfo": {
    "pluginKey": "com.wittified.jira.delegated-admin",
    "isUnlimitedUsers": true,
    "pluginVersion": "0.0.0-DEVELOP-8.x",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-7799710"
  }
}

Stop-Project-Delegation

This data is collected when a project is added to or removed from stop delegation projects list. 

{
  "event": {
    "timestamp": "2019-05-03T10:27:18.085Z",
    "created_at": "2019-05-03T10:27:18.300Z",
    "id": "5ccc1786d3392d00017ce99f"
  },
  "eventInfo": {
    "type": "stop_project_delegation",
    "properties": {
      "number_of_projects": 0
    }
  },
  "hostInfo": {
    "hostVersion": "8.0.0",
    "hostIsEvaluation": true,
    "hostLicenseLevel": "-1",
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L13349306",
    "hostServerId": "BVH8-AUG1-I15E-I3QC",
    "hostMaxUsers": -1,
    "hostLicenseType": "COMMERCIAL"
  },
  "pluginInfo": {
    "pluginKey": "com.wittified.jira.delegated-admin",
    "isUnlimitedUsers": true,
    "pluginVersion": "0.0.0-DEVELOP-8.x",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-7799710"
  }
}