In this step, you will plan for complete migration from Connector for Salesforce & Jira Server to Cloud version.

Prerequisites

• Review Migrating from Jira Server to Jira Cloud Connector.

• Confirm the following installation-related tasks are complete:

  • The Jira Cloud Migration Assistant app is installed on your Jira server. This app requires Jira 7.6.0 or newer. If you are on Jira version 8.14, the migration assistant is installed in your server instance by default.

  • Connector for Salesforce & Jira (Cloud) app is installed on your Jira Cloud site.

  • The Connector for Salesforce & Jira (Server) app installed on your Jira Server instance is version 1.5.0 or higher.

Things to Note

Maintenance window

• Depending on the data's size and the existing configuration's complexity, it may take up to a few hours to complete these steps. We advise you to schedule a maintenance window to perform the migration.

• Jira Cloud Migration Assistant (JCMA) will handle the migration window as follows:

  • On Server, JCMA will handle the export. There is no instance downtime.

    • Best practices: Plan your migration per project basis for test purposes, then slowly increase the number of projects migrated depending on comfort level.

  • On Cloud, JCMA will complete the data migration as a background task

    • JCMA will initiate the migration from the Server side.

    • The migration will automatically refer to the latest version of existing data for any particular project.

• Once data migration to Cloud is completed, you can initiate the next Cloud-related steps for Connector for Salesforce & Jira.

Next Steps

• To estimate the time you will need to go through the migration steps, we recommend reviewing all of the steps before executing.

• Your existing app data will not be overwritten. However, we suggest erasing your test data before migrating your production data.