This page is about Canned Responses Pro Templates for Jira Cloud. Using Server or Data Center? Click here.
Canned Responses Pro already supports attachments; however, you can also add images by storing them on an external site if you don't want to add them as an attachment.
Embedding images is available directly from the editor toolbar. You will need to provide a direct link to the image file, and please note that the image needs to be hosted externally and available to the recipients so that it can be displayed in a message.